Negotiation in sales
The art of building perceptions. A 120-minute live training for the Bilka sales team: challenge, fundamentals, preparation, dialogue, closing, simulation and a 30-day action plan.
Courses and programmes
My courses, simulations and training programmes. Details and enrolment are on the learning platform.
Introduction to negotiation
The basic concepts and a plan for your first real negotiation.
Introduction to communication
Listening, questions and feedback for everyday conversations.
Body Language Reading
Live observation exercise: the trainer opens one image at a time; participants observe, interpret in at most 5 words, then compare with the reference answer and rate themselves.
Nonverbal Communication in Negotiation
Live exercise: 25 snapshots from a day of negotiation. Observe, interpret in at most 5 words, check and rate yourself, one minute per scene.
Facial Microexpressions Reading
Live face-reading exercise: 30 faces, one minute each. Observe, choose one of 4 close options, validate once and see at once whether you were right, with an explanation of the signal.
Introduction to operational leadership
You lead daily results: goals, processes, management rhythm.
Enrolment and access are on the learning platform.